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Privacy & Legal Policies

Forecasters Privacy Policy

24th May 2018

This Privacy Policy discloses the privacy practices of Forecasters International. Our Privacy Policy explains:

  • What information we collect, who we collect it from and why we collect it;
  • How we use that information;
  • The circumstances in which we may disclose that information to others; and
  • Your choices in relation to your information, including how you can access and correct that information.

Information we collect

We may collect the following information about you:

  • Information you give us: We may collect personal information about you when you subscribe to our newsletters or mailing lists, or enter Forecasters promotions or surveys. We may also collect personal information about you when you purchase our products and services and otherwise communicate with us. This personal information may include your name, contact details, email address, credit card details, place of work, position and other details necessary for us to provide the information or services you have requested.
  • Information from your use of our services: We may record information about how you use and interact with our services, for example, how, when, where and how often you use our products and services and the internet protocol address of the device you use to access our services.
  • Information from your use of our website: We receive information when you interact with and use our website. We use server logs and different Web analytic tools to help us record this information (including ‘cookies’, ‘pixel tags’ and other anonymous identifiers). These tools may gather information such as what browser and operating system you use, the URL of the site from which you came and the site to which you are going when you leave our website, search terms, your location and what content, products and services are viewed when visiting or registering for services on our website.
  • We also use third party service providers (for example, Google) to help us track the effectiveness of our website, generate visitor traffic and to display targeted advertising. These advertisements may collect anonymous information about your visits to the website on which such advertisement is placed, your interaction with these ads and the products and services offered by us and others through the use of a cookie (such as a Google Analytics or Double Click cookie) pixel tag or other web technologies. We, Google and other selected marketing organisations may use this anonymous information to inform, optimise and provide targeted advertisements to you.
  • Our website may also contain links and advertisements which link to third party websites. We have no control over the privacy policies of such third parties and we encourage you to review such policies prior to providing any information to or purchasing goods or services from such third parties.

How we use information collected

We may use the personal information collected by us for the following purposes:

  • providing you with information, products or services;
  • verifying that existing information we hold about you is accurate and complete;
  • maintaining and improving our services and website and monitoring use of our website and services;
  • confirming your identity, controlling unauthorised use or abuse of our services and verifying compliance with applicable laws;
  • authorising and processing credit card transactions;
  • assisting us in performing our obligations or enforcing our rights under any agreement we may have entered into with you;
  • communicating with you to inform you about our services, letting you know about upcoming changes, improvements or new products you may be interested in;
  • to undertake any other promotional activities where you have consented to such promotional activities;
  • providing you with effective customer service and otherwise helping to solve any issues or problems you may have with our services or website; and
  • for the purposes identified in any specific supplemental privacy notice posted on the page or area of our website where you provided that information.

We may use anonymous or ‘non-personally identifiable’ information:

  • to personalise and support your use of our website, our services, and/or the services of our customers;
  • to improve our website, the customer experience, our marketing systems, and our products and services;
  • to identify actions or transactions that originate through an affiliate marketing or supporter referral program;
  • to deliver targeted advertisements on our website and other third party websites;
  • to provide reporting to our current and prospective service providers; and
  • for other historical, statistical or research and analysis purposes.
    We keep your personal information only as long as we need it for the purposes for which it was originally collected (or to which you have subsequently consented), for other legitimate purposes (such as regulatory compliance) and as permitted or required by applicable laws.

Your information choices

When you provide personal information, we may offer you a choice as to whether you would like to receive further communications from us. You have the right to withdraw your consent to receive such communications at any time. If you decide you no longer want to receive marketing communications or third-party promotions administered by us, you may let us know by emailing us at unsubscribe@forecasters.co.nz or by following any unsubscribe link in our emails. Please specify which consent you are revoking in your email to us.

  • You may set your browser to block all cookies, including cookies associated with our website or services, or to indicate when a cookie is being set by us. If you set your browser to reject all cookies, however, you may not be able to use all of the features and functionalities of our website or our services.
  • If you would like to know more about the use of anonymous browsing information to provide targeted advertisements for goods and services and your choices about not having this anonymous information used please visit:
  • The Google Ads Preferences Manager where you can customize Google Display Network ads or opt-out of Google Analytics for Display Advertising; and
  • www.networkadvertising.org/consumer/opt_out.asp which provides more general information about your options and third party service providers who collect anonymous information for advertising purposes.

Accessing and Correcting Personal Information

  • You have a right to access and ask us to correct or delete any inaccurate personal information we may hold about you. If you would like to review or correct your personal information, please contact us using the details at the bottom of this Privacy Policy:
  • If you contact us we may, for your protection, ask you for additional information to verify your identity. We will use all reasonable efforts to provide the access you request within 7 working days and will correct or delete any inaccurate personal information you discover.

Information Security

To protect your private information as you enter it on our website, Forecasters uses encryption, such as the Secure Socket Layer (SSL) protocol. When you pay online by credit card, Forecasters uses a PCI-DSS compliant third-party payment gateway, Payment Express to securely process the payment. Click here to view the Payment Express Privacy Policy.

How we retain your personal information

  • The precise periods for which we keep your personal information vary depending on the nature of the information and why we need it. Factors we consider in determining these periods include the minimum required retention period prescribed by law or recommended as best practice, the period during which a claim can be made with respect to an agreement or other matter, whether the personal information has been aggregated or pseudonymised, and other relevant criteria.
  • You may delete your details by contacting us at info@forecasters.co.nz and we will delete the personal information it holds about you.

Changes

  • We may occasionally change our Privacy Policy. These changes may reflect, among other things, changes in applicable laws or regulations, changes to our data collection practices, and/or changes to our business or services
  • We will post any updated policies on this page and if the changes are significant, we will provide a more prominent notice on our homepage. You can tell if the privacy policy has been changed by checking the revision date that appears at the top of this policy.
  • Using our services or website after a notice of the changes has been published on our website shall constitute your consent to the changed terms or practices. We, therefore, encourage you to review our Privacy Policy periodically for any changes.

How to contact us

  • Forecasters welcomes your feedback about our Privacy Policy. Please send your questions, concerns or comments regarding our Privacy Policy and your requests for access to your personal information:

info@forecasters.co.nz

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